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vsc_2015_3d

Music & Art Festival

02-06 JULY 2015

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TICKETS

Extra Early Birds: 80$ (only 100 tickets available)

Early Birds: 100$ (until April 1st)

Regular Birds: 120$ (until July 1st)

Door Birds: 140$

STORE LOCATIONS

ATOM HEART
364 rue Sherbooke Est
Montreal, Quebec
H2X 1E6
(514) 843-8484

Visit Online

FALL DOWN GALLERY
375 Somerset
Ottawa, Ontario
K2P 1X6
(613) 601-3255

Visit Online

SHANTI BABA TRADING COMPANY
546 Queen St. W
Toronto, Ontario
M5V 2B5
(416) 504-5034

Visit Online


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ticket_faq

TICKET F.A.Q


Be Careful! Keeping your ticket safe is YOUR responsibility. If buying a ticket from a 3rd party not directly associated with Valhalla Sound Circus you run the risk of potentially purchasing a fraudulent ticket.

Orders outside of Canada will be held at Will Call, to be picked up day of the event. Please leave 4-6 weeks for your order to be shipped.

PLACING AN ORDER

Q: Where can I purchase tickets?

A: You can buy tickets online through this website on the home page or in the TICKET INFO section of the TICKETS menu, where we also list the limited stores carrying official VSC 2015 tickets.


Q: How do I buy tickets online?

A: All online purchases go through Paypal. If you don’t have a Paypal account, you can easily set one up at www.paypal.com . With Paypal you can add funds to your account securely by linking it to your credit card or chequing account, making it easy to deposit money directly into your Paypal.


Q: What if I don’t want to set up a PayPal account or use a credit card?

A:  You can always purchase a ticket at one of our retail locations listed in the TICKET INFO section, or from official ticket promoters listed in the Valhalla Sound Circus 2015 Facebook event details.


Q: I placed two seperated orders, do I have to pay shipping twice?

A: You can send us a message at info@valhallasoundcircus.com , and if your order hasn’t been shipped yet we can definitely refund the extra cost of shipping directly into to your Paypal account.


Q: How can I make sure my order went through properly?

A: You should receive an email receipt of your transaction from Paypal shortly after your order has been placed. Also please take that time to verify the shipping address is correct to avoid any potential mishaps!

SHIPPING

Q: Why are there shipping fees?

A: The fees are to cover the cost of shipping the tickets through registered mail, so that each order can be followed through it’s tracking number to ensure they don’t get lost and safely get where they need to be.


Q: When will I get my tickets?

A: The first shipment of tickets will be made before the Christmas holidays. Afterwards shipping will take between 4-6 weeks after your order has been placed.


Q: Will you ship my ticket if I live outside of Canada?

A: Anyone living outside of Canada will automatically have their tickets held at “Will Call” to be picked up the day of the event. To claim your ticket(s) you must present one government issued photo ID, with a copy of the purchase receipt. If you have any further questions about claiming Will Call tickets, please email info@valhallasoundcircus.com


Q: What happens if my shipping address or email is wrong?

A: Then you must notify us immediately at info@valhallasoundcircus.com so that we can correct it before the order is shipped. If the order has already been sent, then a reshipping fee equal to the the cost of shipping will apply.


Q: Can I track my order?

A: All online orders are shipped through registered mail, meaning every order has it’s own tracking number. Once the transaction has been processed through Paypal, you may request your order’s tracking number through info@valhallasoundcircus.com.

WILL CALL

Q: What is Will Call?

A:  Picking up your ticket at the event is a service called Will Call. Usually located at the main entrance, Will Call is where all outside and international orders are placed.


Q: How do I pick up my ticket from Will Call?

A: To pick up your Will Call ticket you’ll need:

  • Your valid government issued photo ID
  • A copy of the transaction receipt

If you have any further  questions about claiming Will Call tickets, please email info@valhallasoundcircus.com

GENERAL

Q: Does my ticket include Early Entry access?

A: No. Your ticket is regular entry only for Friday July 3rd. Early Entry access can only be purchased on site Thursday,  July 2nd starting at 8 am at 15$ per person.


Q: What other fees might I have to pay besides my ticket?

A: Other potential fees include:

  • Early Entry – 15$ (before Friday July 3rd)
  • Parking
  • re-Entry fee – 5$

Q: How do I know my ticket is valid?

A: By purchasing your ticket from our website and/or any of our retail locations listed in the TICKET INFO section, or from official ticket promoters listed in the Valhalla Sound Circus 2015 Facebook event details. *** PLEASE BE AWARE *** If buying a ticket from a 3rd party not directly associated with Valhalla Sound Circus or any or it’s official promoters/retail stores, you run the risk of potentially purchasing a fraudulent ticket, in which case we wouldn’t be able to help.


Q: Will I get to keep my ticket?

A: Yes. After ticket has been verified it will be returned to you.


Q: Can I return my ticket for a refund?

A: Valhalla Sound Circus does not refund tickets. You will have to sell it privately.


Q: What if my ticket is destroyed or lost?

A:  Please contact us at info@valhallasoundcircus.com


Still have questions? Holla! Write us at info@valhallasoundcircus.com


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